Services
Here at Dixie, we pride ourselves in the service we provide to our customers. Above
is a picture of our delivery fleet at the Atlanta, GA location.
Jobsite Sales and Service
Dixie Sales Representative are trained professionals, who are service oriented.
They are continuously updated by our suppliers to insure they maintain cutting edge
technology and product knowledge, thus assuring you of the most cost effective solutions
on tools and fasteners.
Inside Sales
Dixie inside sales people are available to respond to telephone inquiries and orders.
Each knows the product lines and averages twelve years experience in the tools and
fastener industry. They have immediate access to specifications, pricing, and inventory
status.
Service is their goal, and they function as an extension of the contractor's staff.
A phone call connects you with a 'personal' expediter who will enter your order
and follow-up to see that it will be delivered when and where it is needed.
Showroom and Counter Sales
Dixie has one of the largest showrooms in the Southeast displaying multiple brands
of portable power tools, hand tools, pipe machines, hydraulic benders, ladders,
construction fasteners, and safety equipment. Customers may examine and handle everything,
and small items may be 'self serve' selected from shelf stock. Sales people are
available to answer questions, make demonstrations, and complete orders.
A training and demonstration room is used to familiarize contractor jobsite managers
and supervisors with the latest innovations in construction tools and equipment.
Supporting Inventory
The Dixie commitment to service is supported by 60,000 square feet of warehouse
space. This investment permits more than ninety percent of all customer orders to
be filled from stock.
Other Supporting Services
Dixie can provide for the repair of portable power tools and construction equipment
that it sells. This service is performed by trained technicians to assure a dependable
extended life.